TREASURE ISLAND, CA - On July 13, Nancy Clark of the Arthur Andersen organization gave a presentation on ISO 9000 to members of the Golden Gate Chapter of the National Safety Management Society. Her topic was ISO 9000 and the role of the safety manager, but the standard really relates to quality control. It is applied to processes and products. It requires documentation of procedures and regulations: proof that what you say is what you do.One of the NSMS members said it sounded like TQM, total quality manage
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